Service Manager

Service Manager Position - Rocky Mountain RV & Marine, Albuquerque, NM

Are you a skilled leader with a passion for exceptional customer service and a knack for managing dynamic teams? Rocky Mountain RV & Marine, a family-owned business and a leading name in the RV and marine industry in Albuquerque, is looking for an experienced Service Manager to join our team!

Why Join Us?

• Family-Owned Excellence: Be part of a company with strong family values and a reputation for quality and customer satisfaction.
• Dynamic Team: Lead a talented team of technicians and support staff in a fast-paced, engaging environment.
• Growth Opportunities: Enjoy a clear path for professional development in the growing RV and marine industries.

Key Responsibilities:

• Oversee daily operations of the service department to ensure efficiency and quality service.
• Develop and maintain strong relationships with customers, ensuring their needs are met with excellence.
• Manage, train, and motivate a team of service technicians and support staff.
• Schedule and prioritize service appointments to optimize workflow.
• Ensure compliance with safety standards and company policies.
• Track performance metrics and drive continuous improvement initiatives.

What We’re Looking For:

• Proven experience as a Service Manager or in a similar leadership role.
• Strong leadership and communication skills with the ability to inspire and guide a team.
• Exceptional organizational and problem-solving abilities.
• A commitment to providing outstanding customer service.
• Familiarity with service software and scheduling tools.
• RV experience is not required—we’re looking for the right skills and a willingness to learn!

Perks & Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health and dental.
• Paid time off and holidays.
• Employee discounts on RV and marine products and services.
• Opportunities for ongoing training and professional development.

Join Our Team!

If you’re ready to take your career to the next level with a company that values dedication, teamwork, and excellence, we’d love to hear from you!

Apply today to become a part of the Rocky Mountain RV & Marine family.